Privacy policy

Last updated: June 17, 2025

Welcome! This Privacy Policy explains how Journée ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website [www.drinkjournee.com] (the “Site”), purchase our products, or engage with any of our services (together, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Services.

1. Updates to This Policy

We may update this Privacy Policy occasionally for operational, legal, or regulatory reasons. When we do, we’ll post the revised version with a new “Last Updated” date. We encourage you to review it periodically.

2. Information We Collect

We collect information in three ways: directly from you, automatically, and through third-party partners.

a. Information You Provide Directly

  • Name, email address, phone number

  • Shipping and billing addresses

  • Account login details (if you choose to create one)

  • Order and transaction details

  • Messages sent to customer support

  • Product reviews or feedback

b. Automatically Collected Data

Using cookies, pixels, and similar technologies, we may collect:

  • Device and browser type

  • IP address and approximate location

  • Pages visited, time spent, cart activity

  • Interaction with emails, texts, or ads

c. Information from Third Parties

We may receive info from:

  • Shopify (our ecommerce platform)

  • Klaviyo (email/SMS communications)

  • Meta, Google, and analytics tools

  • Fulfillment, logistics, and marketing providers

3. How We Use Your Information

We use personal data to:

  • Process and fulfill orders

  • Communicate with you about purchases, deliveries, or support

  • Provide marketing and promotional content via email or SMS

  • Improve our Site, ads, and customer experience

  • Prevent fraud and secure your account

4. SMS and Email Communications

By subscribing to our email or SMS lists, you agree to receive promotional messages from Journée. Message frequency varies. Standard message/data rates may apply.

You can opt out anytime by:

  • Texting STOP or UNSUBSCRIBE to SMS

  • Clicking “Unsubscribe” in our emails

  • Adjusting your preferences in your account

Need help? Email us at contact@drinkjournee.com

5. Sharing of Personal Information

We do not sell your personal data. However, we may share it with:

  • Service providers (Shopify, fulfillment centers, Klaviyo)

  • Advertising and analytics partners (e.g., Meta, Google)

  • Legal or regulatory authorities (if required)

  • Affiliates or successors (e.g., during a merger or acquisition)

We may engage in “sharing” as defined by California law for personalized advertising. California residents can opt out (see Section 9).

6. Cookies and Tracking Tools

We use cookies and similar tools to:

  • Power and secure the Site

  • Analyze browsing activity

  • Personalize your shopping and ad experience

You can manage cookies via your browser settings. Blocking cookies may impact how the Site functions. For Shopify-specific cookie info, visit:
🔗 Shopify Cookie Policy

7. How We Protect Your Data

We implement industry-standard safeguards, but no method of transmission or storage is 100% secure. Please avoid sending sensitive data via unprotected channels. We retain your data only as long as necessary to fulfill the purposes outlined or as legally required.

8. Children's Privacy

Our Services are intended for users 18 and older. We do not knowingly collect data from children under 16. If you believe a minor has submitted data to us, email us — we’ll delete it promptly.

9. Your Rights (California Residents)

If you live in California, you may request to:

  • Know what personal data we collect and why

  • Access or delete your personal data

  • Correct inaccurate data

  • Opt out of the “sharing” of your personal information

  • Limit the use of sensitive data (if applicable)

To submit a request, email: contact@drinkjournee.com
Please include your name, email, and order number (if applicable). We may request verification before acting on your request.

10. Do Not Share My Personal Info (CPRA Opt-Out)

We use platforms like Meta and Google to deliver tailored ads. Under California law, this may qualify as “sharing” your personal data.
To opt out:

This opt-out is available only to California residents.

11. International Users

Our Services are operated in the United States. If you access them from outside the U.S., you acknowledge and agree that your data may be processed in the U.S., where privacy laws may differ from your own.

12. User Reviews and Public Content

If you submit a review or comment publicly on our Site, it may be visible to others. Please use discretion, as we are not responsible for how third parties use information you make public.

13. Third-Party Links

Our Site may link to third-party websites (e.g., social media, partner offers). We’re not responsible for the privacy practices or content of those websites. Please review their policies before sharing data.

14. Contact Us

📧 For any questions, concerns, or privacy requests:
contact@drinkjournee.com

Journée is a brand operated by Jurnee Wellness LLC.